Drive agility and speed at scale

How to automate workflows to rapidly create apps with scalable development Today, new tools and technologies enable businesses to reach higher levels of innovation and efficiency. Adapting quickly to change is not just an advantage but a necessity for staying ahead. In this guide, we […]

Saab transforms its onboarding experience

Saab leverages ServiceNow to integrate and automate its IT operations, enhancing service management and operational efficiency. This digital transformation supports Saab’s mission-critical processes by streamlining workflows, improving response times, and enabling proactive issue resolution, which collectively contribute to better performance and reliability in their defense […]

Mondelēz International puts employees first with HR self-service

Mondelez International utilizes ServiceNow to enhance its IT operations, improve service delivery, and boost employee experiences. By streamlining workflows and automating processes, ServiceNow helps Mondelez achieve greater efficiency and productivity, ultimately supporting their global operations and driving business success. This transformation underscores the value of […]

Navigate the era of new customer expectations

CCO: Navigate the era of new customer expectations A guide to maximizing customer engagement and revenue streams As a CCO, you’ve embraced how technology has redefined your industry. Technology has been the biggest enabler, and the biggest factor in driving future change within customer service. […]

Digital Transformation and Risk for Dummies

Digital Transformation and Risk for Dummies Get smarter about data and technology risks. With more products, relationships, and revenues depending on more digital capabilities, risk isn’t something to be handled just by the IT or the compliance person. We are all on the frontline, and […]

3 strategies for reaping the ROI of RPA

3 strategies for reaping the ROI of RPA Traditional automation can be both time-intensive and expensive due to its reliance on the expertise of high-code application development. Robotic processing automation (RPA) enables automated task-building using low-code tooling that doesn’t require professional development skills or costly […]

4 ways to get your digital transformation back on track

Adapt for tomorrow’s growth—without wasting yesterday’s investments Do you ever feel like your digital transformation has gotten off track? That all the time you spent in planning and all the money you invested in technology were wasted on disrupted efforts that never crossed the finish […]